If starting an errand service sounds good to you, take
the time to think about what services you’ll provide. The following is
a list of common errand/concierge services:
Business insurance – make sure that your vehicle and business is insured for standard business risks.
As you can see, the equipment you’ll need for starting an
errand service is minimal. You likely already have most of these items
already, which is why the start up cost is minimal compared to other
business ventures. Nevertheless, even if you have all of the equipment,
business insurance and a license, you still need customers in order to be successful.
While you may think at first that finding customers will be easy, you
may be surprised to find that’s hardly the case. Why? Think about it,
would you let just anyone run your errands for you, or give a total
stranger the key to your home? Of course not! You need to trust them
first.
Gaining your customers trust may be a slow process. But the
more you prove your serious about helping them, the more they’ll
continue to request your services. Patience, integrity, proficiency and
dependability are all key to starting an errand service. The more you
impress a client, the more likely they are to recommend you to others
and continue to hire you.
Other ways that you can market yourself aside from spreading
the word yourself, is to have a website. You can also join networking
groups, write a press release and make flyers. Don’t forget, when you
are marketing your concierge service, you need to know who your
customers are and target them.
Finally, another part of starting an errand service is to figure
out how much you will charge for your services. The average cost per
errand can be anything from $8 to $30, with additional charges for
longer errands that require more mileage. An hourly charge can be
anything from $12 to $40. Basically you need to decide what each errand
is worth based on time and how much it will cost you to complete. Keep
in mind that the cost of living in your area will also need to be
considered when figuring your charges for various services.
Good luck starting an errand service. Remember, this is one business venture that is totally about customer service.
Starting an Errand Service